Privacy Policy

Information We Collect

We collect various types of information to provide and improve our services. This includes information you provide directly to us and information we collect automatically through your use of our platform.

Personal Information

• Name, email address, and contact details when you register or contact us
• Business information including company name, ABN, and industry details
• Financial data you choose to upload for working capital analysis
• Professional details such as job title and business role
• Payment information for premium services

Technical Information

• IP address, browser type, and device information
• Usage patterns, page views, and feature interactions
• Cookies and similar tracking technologies data
• Error logs and diagnostic information

How We Use Your Information

Your information helps us deliver personalized working capital analysis services and maintain platform security. We use your data responsibly and only for legitimate business purposes.

• Providing working capital analysis and financial insights
• Personalizing your experience and recommendations
• Communicating important updates and service information
• Processing payments and maintaining account security
• Improving our platform through usage analytics
• Complying with legal obligations and preventing fraud
• Conducting research to enhance our services

Your Rights and Choices

Under Australian Privacy Principles and applicable privacy laws, you have significant control over your personal information. We respect these rights and provide clear processes for exercising them.

To exercise these rights, contact our privacy team at info@cavalorineth.com. We'll respond within 30 days and may need to verify your identity before processing requests.

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our security framework includes both technical and administrative safeguards.

• End-to-end encryption for sensitive financial data
• Regular security assessments and penetration testing
• Employee training on data protection and privacy
• Secure data centers with physical access controls
• Multi-factor authentication for account access
• Automated monitoring for suspicious activities

Data Retention and Deletion

We retain your information only as long as necessary to provide our services and meet legal requirements. Different types of data have specific retention periods based on their purpose and regulatory obligations.

When retention periods expire, we securely delete or anonymize your information. You can request earlier deletion of specific data types, though some information may need to be retained for legal compliance.

Sharing and Third Parties

We don't sell your personal information to third parties. We may share limited information with trusted service providers who help us deliver our platform, always under strict confidentiality agreements and data protection requirements.

Service Providers

• Cloud hosting providers for secure data storage
• Payment processors for subscription and billing
• Email service providers for important communications
• Analytics services for platform improvement
• Security services for threat monitoring

Legal Disclosures

We may disclose your information when required by law, court order, or government request. This includes compliance with Australian taxation laws, anti-money laundering regulations, and legitimate law enforcement requests.

International Data Transfers

While we primarily store and process data within Australia, some service providers may process information in other countries. We ensure appropriate safeguards are in place for any international transfers, including adequacy decisions and standard contractual clauses where applicable.

When your data is transferred internationally, we maintain the same level of protection through contractual obligations, security measures, and compliance with Australian privacy laws.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze platform usage. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.

• Essential cookies for platform functionality and security
• Performance cookies to analyze usage and improve services
• Functional cookies to remember your preferences
• Third-party cookies for integrated services like analytics

Children's Privacy

Our platform is designed for business professionals and is not intended for individuals under 18 years of age. We don't knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately for deletion.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service improvements. Significant changes will be communicated through email notifications or prominent platform notices at least 30 days before taking effect.

Your continued use of our services after policy updates constitutes acceptance of the revised terms. We encourage you to review this policy regularly to stay informed about how we protect your information.